• notebookcomputer
  • 05/01/2023

BSOD and Freezing

Please note, throughout this post I use the term BSOD and freezing interchangeably - both of them occur with around equal incidence, and there does not appear to be any pattern.

About 2 days ago, had the first bluescreen ever on my pc. Yesterday, I went to log in and I could not get 2 minutes without a BSOD or random freeze that cripples the PC, forcing a restart.

I attempted some basic troubleshooting courtesy of Google, however I did not achieve too much. Safe mode works fine, however system crashes in clean and normal modes.

Thinking a fresh windows install would fix the issue, I did that. However, that has been unsuccessful in resolving the issue.

The BSOD reasons include (but are not limited) to:











Sometimes, the BSOD mentions a file. For example, some of them (didn't get to save all of them) are Wpp.Recorder.sys, tm.sys, win32kfull.sys, intelppm.sys.

Troubleshooting I have tried:

tested CPU using Intel diagnostic tool

chkdsk /f


BSOD and Freezing

DISM commands that I cannot remember

playing around with hardware

Windows Memory Diagnostic

and a few other things that I cannot remember at the minute (spent 14 hrs yesterday on this)

Also, event viewer showsmany"DCOM got error "1084" errors. They all have Event ID 10005.

Interestingly, with one stick of ram, it lasts a while before BSOD. This also appears to be the case with the GPU.

When just one stick and GPU are in, it seems to work for a little bit before eventually BSOD/freezing. Similarly, when GPU is removed, it seems to last a little longer.

I also noticed that BSOD/freezing occurs whenever Nvidia drivers are finishing installation - every time, without fail.

However, when in safe mode, it works indefinitely, regardless of what hardware is installed.

Am absolutely baffled, any and all help will be very much appreciated.

Nothing in the system has been overclocked since I came into ownership (approx 9 months ago).


OS: Windows 10 Home 64-bit

CPU: Intel Core i5-8600K

RAM: 16gb DDR4 T-force Dark 3000 mhz

GPU: GeForce GTX 1080

SSD: Samsung 850 Evo M.2 (have a HDD too, but this is not plugged in)

Dump files

(wasn't too sure if I did this part properly - please let me know if I need to do anything further).


Kindest Regards

Edited by sadwindowuser, 14 March 2022 - 04:12 AM.