When the Android is not turning on, we feel pretty limited with the troubleshooting, but a soft-bricked phone doesn’t offer many options when it comes to troubleshooting. Let us find out why this can happen to your device and what to do if your Android won’t turn on or stuck on Samsung Logo.
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One of the reasons why your Android may be acting up is because of the many bugs in the software which can cause the problem. Sometimes Android devices can begin to face problems because the software has a glitch. Bugged software can be resolved by updating the software. Manufacturers regularly come up with new updates to ensure that they can fix current bugs and problems in the software.
Some of our users reported that they faced this problem when they tried to tinker with the software. Android software can be easily manipulated and customized. When we try these customizations to make our devices even better, there are times when something may go wrong. As a result, the phone won’t turn on or ends up stuck in a boot loop where it goes just as far as the logo and then stubbornly sits on that screen or turns off only to start again and go as far as the logo and repeat the same thing.
When a software update does not finish properly, you may face the problem of being stuck in the boot loop. There are quite a few reasons which may cause the software update to end up causing the phone to start just halfway through and get stuck. It is why your phone must have enough battery to ensure that the update completes without the phone dying because of no battery while the phone was being updated. Sometimes your phone ends up freezing while the update is underway, and it gets stuck in the boot loop.
Most Android devices warn the users that the phone will take time to update, so they should ensure that the phone is not switched off while the phone is being updated. When this happens, there is a chance that the update does not finish properly, and your phone gets stuck on the logo when you try to start it.
When an app ends up malfunctioning, you may find this problem occurs on your device. Some of our users ended up with this issue when they downloaded an app outside the Google Store. Many apps have malicious codes and viruses, which can damage your device’s software and make it act abnormally. To avoid such problems, you must make sure that all apps are downloaded from the Google Store, and you have robust anti-virus software on your phone that can effectively crush virus attacks or bugged applications.
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If you casually overlooked the memory card, which stores multiple files and apps on it, you may be making a mistake. At times, the memory card can be a problem for the device, and your Android may get caught in the boot loop because of a bad memory card.
Before we go into solving the issue, you must also understand that it is difficult to confirm whether you may lose the data or not when it comes to the device. Sometimes, you may end up losing the data when your phone gets stuck in the boot loop. So try to connect your device to a computer and check if the computer can read your device. If your device is being read, you must move all the data to the computer before proceeding with any form of troubleshooting. It will ensure that you do not lose essential files when you start the troubleshooting.
The first thing to do when you face this problem is to try and do a soft reset which should help you restart the phone without getting stuck on the logo screen. A soft reset varies on different devices. While it usually involves holding down the power button for 8 to 10 seconds, certain phones like the HTC One, Samsung Galaxy Tab 3, and Sony Xperia Z3 require holding the Power and the Volume Up button together for 8 to 10 seconds. Depending on the model of your phone, one of these may be successful.
There is a possibility that your device powered off because the battery died. Sometimes, the battery indicator may show the battery has 25%, for example, and is almost empty. Switch off your device completely and charge it. Allow your device to charge for some time and then power it on. Check if your device can power on completely, and if it does, then your problem is solved, and you can enjoy using your phone now.
If your phone’s or tablet’s charger is not helping, then try using a USB cable and connect your device to your computer. If you were using a computer to charge the phone, then switch to a wall charger to check if it works. If nothing happens, try charging another device if possible, using the same charger to check if other devices are charging. By doing this, you will figure out if the problem lies within the device or the charger.
Make sure that the charger or the cable is not damaged in any way if you do not have a different device to test whether the charger is working or not. Damaged wires can be why your phone cannot charge, and if your phone’s battery is dead, then your phone will not switch on.
When the phone doesn’t turn on, it is worth pulling out the device’s battery (if the device has a removable battery), waiting for a few seconds, and then reinserting the battery.
If reinserting the battery didn’t fix the problem, switch batteries if you have an extra battery with you, check if the phone powers on when you change batteries.
I know you have already tried using the Power button but try it more than two or three times. After you charge the phone, Press the Power button a few times to ensure that there is a problem with powering on the phone. If it Powers on, then check if the Power button is working correctly. There may be a problem in how the Power button is wired up, and maybe some loose component is causing the issue. Take the phone to a technician who can check the internal wiring of the phone if the Power button is not working correctly.
Wiping the cache partition of your phone allows you to remove the cache files, which may have been corrupted and caused the phone to power off. There is a possibility that the corrupt cache files may not allow your phone to power On. These cache files are temporary and will be created by the phone once again after you wipe out the current cache files. To wipe the cache partition, you need to enter the recovery mode by pressing a specific combination of keys. The variety varies from one Android device to another. Here are some examples:
Samsung: Power button, Volume Down button, Home button.
Nexus: Power button, Volume Down, and Volume Up
LG: Power button and Volume Down button
HTC: Volume down and Power button.
To wipe the cache partition, follow these steps:
Once it completes, your phone will automatically reboot, and new cache files will be built by your phone. If you can go through the entire process successfully and your phone switches on, your problem is fixed. Still, if your Samsung Galaxy won’t turn on or charge even after wiping the cache partition, then you must consider resetting the phone to factory settings.
When you encounter this problem, and your phone won’t turn on, it is wise to connect your device to the computer and use the device’s manufacturer-specific PC suite. Smartphones have their PC suite depending on the phone manufacturer’s manufacturer like Samsung smartphones use Samsung Kies, and LG phones have the LG PC Suite. Similarly, all of the smartphones have a PC suite.
With the help of a PC suite, you can accomplish many things like transferring data, syncing the device with the computer it is connected to, and creating backups. When your Android is stuck on the boot screen, connect it to the computer and then transfer all the data. You can update your phone with the help of the PC suite so that if your phone got stuck during the updates, it would complete the update, and the phone should restart.
It may work if your phone turns on but turns off again after a minute or two.
If nothing seems to work, perform a factory data reset. The steps for this are explained above.
When none of the above solutions can help you, then consider resetting your device to factory settings. When you reset the device to factory settings, you bring your device back to its initial state when it was taken out of the box. This helps wipe all data, and it removes all third-party applications from your device. If any of these were the reason why your phone won’t turn on, then a reset should be able to fix it. Since you will not be able to do the reset from within the device, make sure that you have transferred all the data to your computer to read your device. However, if your computer does not read the device, you lose all the data on your phone. You will have to enter the recovery mode by pressing a specific combination of keys, as we mentioned in the previous solution.
Wait till the phone completes the process of resetting itself to factory settings. Once the phone or tablet you are using has been reset, it will automatically restart. If it restarts successfully and reaches the home screen, you should use your phone now.
If you have created a backup, you can restore the backup now and begin using your device.
If the factory reset fails to power on your device, or if you cannot reset your device,it to the service.
Some of our readers have been asking us for solutions for boot problems on their Android. It is one of those problems where you get stuck with a smartphone on which you can do nothing because it does not even start. This problem happens to be one of the most annoying Android issues, and solving it can get pretty tricky because you will be working on a phone which is not powering up. You do not have access to the System Settings of your device. Let us check the main reasons and solutions for Android boot problems.
When your Android has boot problems, it can be any one of the following:
Some users enjoy increasing the abilities of their Android device by using a custom ROM or by tinkering with the system files. When your device shows boot errors, the system files are unstable because they are corrupt or tinkered with. It is why custom ROMs are best avoided, especially if you are not technically inclined.
This article does not include solutions for custom ROMs because too many things can go wrong in custom ROMs, so our article focuses on issues faced by non-rooted devices.
It is always suggested that users use a charger meant for the device, which will provide the correct amperage and ideally be bought from the same manufacturer. It will help know that the charger delivers the right amount of power to the phone to work as expected. If the phone begins to charge, then allow the phone to charge for at least an hour and then try to switch on your device. Use a proper wall adapter
This solution applies only to the phones that come with removable batteries.
If you are stuck on the boot loop or if your phone does not switch on at all, remove your device’s battery and wait for 30 seconds. Now start the phone and check if it switches on completely. If your phone powers on and reach the home screen, then the problem may have been minor, and a battery pull was able to solve it quickly and easily.
If your phone does not have a removable battery, then power off your device and allow it to remain powered off completely for 5 minutes. Then restart the device.
A soft reset involves pressing and holding the power key for 10 seconds. You will soon find your phone restarting, and if it reaches the home screen, then the reset solved the problem. A soft reset will not delete any data, and it is easy to perform.
If you are using an SD card, there is a chance that it may have the malfunction of a virus that may have infected the card, further damaging the files of the device and making it unstable when you try to power on the device. To solve this problem, you must remove the SD card of your device and power it on. Check if removing the SD card helped you solve the problem for your device.
When you perform this step, you delete all the system cache files of your Android stuck on the boot screen. The cache files are created on a system to access the software and apps of the device quickly. You will not lose any personal data when wiping the cache partition of your device. To wipe the cache partition, you must enter the recovery mode of the device. Different devices have different button combinations that can help you access the recovery mode. It is also referred to as the bootloader. It is generally a combination of the Power and Volume Up or Volume Down key and the Home key.
If you are unaware of the combination, it is best to check the internet before trying it. For Samsung users, the key combination is pressing and holding the Volume Up, Home, and Power key together.
Once the logo comes up, you must leave the Power key but press the other two keys until the Recovery screen appears. The background is black with the recovery menu on it.
Once the cache partition has been successfully wiped, you will be back on the same Recover menu screen. You must go down to highlight Restart and then select it using the Power key. After the device restarts, check if it reaches the home screen. If your problem is fixed, then some corrupt cache files may be the culprit for the boot problems faced by your device.
When a device is in Safe Mode, it automatically disables all third-party apps and works with the most basic functions. It helps you identify if any of the third-party apps that you downloaded could be causing the Android stuck-on startup screen problem. Since you do not have access to your device’s Home screen, you will have to rely on key combinations once again to enter Safe Mode on your device.
The only thing about key combinations is that they vary from one manufacturer to another. So if you have a Motorola, it may act differently to certain key combinations than a Samsung phone. Please check the internet for the right key combinations so that you get it right. Generally, you must hold down the volume buttons while the phone is booting up, and when you reach the home screen, you will see the words Safe Mode written on it.
It will confirm that the phone has successfully rebooted in Safe Mode.
If you have successfully started your phone in Safe Mode, then there may be a problem with one of the third-party apps you have downloaded.
You will have to either uninstall third-party apps one by one or reset your phone to factory settings if you have too many apps. If you recently installed an app and started, remove the app and see if the problem disappears. If not, continue removing the apps one by one, or perform a factory data reset.
You must consider resetting your device to Factory Settings in the following situations:
When you reset the device to factory settings, you will lose all data stored on your device, including the third-party apps you downloaded. Connect your device to a computer and move the data to your desktop or laptop.
Once the factory reset is complete, the device will restart automatically. If it successfully reaches the home screen, then your problem has been fixed.
On the other hand, if the problem continues, you must take the phone to a professional who can check for physical damage, and if your phone is under warranty, you can also get a replacement for your device.
The solutions we have mentioned above should work for all Android devices. We have created the solutions keeping a variety of devices in mind, and most of our readers have reported success in using these solutions to solve the boot problem on their devices.
While some of the Samsung flagships are waterproof, considerable water damage can cause this problem. If your Android device was accidentally damaged in water, do not try to turn the phone on or charge it immediately. Allow all parts of the phone to dry completely before you consider using the phone.
When Samsung Galaxy S3 was introduced as a waterproof phone, some owners complained that their Samsung Galaxy wouldn’t charge after water damage. While the phone is water-resistant, there are a lot of things that can still cause damage. Make sure you try these steps, not only for the S3 but for any Samsung Galaxy phone if it gets wet.
When your Samsung Galaxy does not Power on, but when you connect it to your computer, your system can recognize it, then you can try to reinstate the Android operating system. It may have gone corrupt for some reason, or if it is powered off because you were trying to tweak the system software or if you tried to change something in the custom ROM. Google provides firmware images that can be easily installed on your computer can read your Samsung Galaxy phone.
Do this if you understand firmware and installation of software on the phone through the computer. If any of this is too difficult for you, leave it to a professional.
There are several ways to turn off the Samsung Galaxy device, but it requires the power button to turn it on. So, the situation is a bit pathetic if the power button becomes non-responding for some unknown reason. If this is the case, the phone must be taken to a technician to repair the power button. However, there is also a way to turn on the device without a power button. What you are required to do to turn on the device is,
It is a prevalent issue, and it is pretty much understandable that the reason your device is turning on is the third-party application you recently installed on your Samsung Galaxy Device. However, this is understandable after performing a boot in safe mode. But is it a bit difficult to perform a boot in safe mode when the phone is not turning on at all? So, in this case, you are advised to go for a factory reset as this will delete all the files, documents, apps everything from the device and leave it as the new branded one. Here is how to perform the factory reset using the hard keys.
Now try switching on the device to see if it gets on then.
If you have accidentally dropped your Samsung device and get off after the drop, then the first step you should try is to turn on the device by long-pressing the power button. If the device remains unresponsive, perform a soft reset by removing the back cover and then pulling out the battery. Wait for a few seconds and replace the battery. Now see if it brings any changes. If not then, connect the phone to your PC and see if it can recognize the device. If all these steps become helpless to turn on your Samsung device, the last step is to take it to a technician.
It is one of those challenging problems to troubleshoot and even more difficult to deal with because all you have is a blank screen staring at you. These problems and their solutions have been found. They effectively fix Samsung Galaxy won’t turn on or charge on Samsung Galaxy S3, Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy S6, S6 Edge, and the newest Samsung Galaxy S7 and S7 Edge. Also, if you are holding any other Android device or tablet, including the Galaxy Note series, these solutions will help fix the said issue.
However, suppose you try all the possible fixes and can still charge your Galaxy or Android device. In that case, chances are your phone is suffering from a hardware issue that requires you to take the device to an expert technician or any nearest Samsung Galaxy store.
You may also read: How to fix Samsung Galaxy S7 Edge GPS issues.
Here is a solution for Samsung Galaxy S3 stuck at Samsung logo screen that might be useful to you if you are using galaxy S3 and face such a problem with your handset. This type of problem sometimes happens because of some third-party apps and by installing unofficial ROM. However, below are some steps to fix Samsung Galaxy S3 stuck on the Samsung logo screen problem, and you can follow them if needed.
See also-How To Fix Samsung Galaxy S3 Reboots Randomly Problem
Hard reset– This method will work if you have installed any third-party app and then your Samsung Galaxy S3 stuck at Samsung logo screen and did not reboot in normal mode. Factory reset will remove all your data, so back up the necessary data before performing a factory reset.
If you already have tried a hard reset but did not solve your problem, proceed to the next step.
Restore original firmware– If a factory reset does not solve Samsung Galaxy S3 stuck at Samsung logo screen, then your phone probably experiences soft-bricks. Soft-bricks only occur if you installed the wrong image or kernel from rooting or installing custom ROMs. In such a situation, the problem cannot be fixed with a simple factory reset because the firmware is already corrupted or damaged, so the phone will not typically take root.
Guide: How to recover from Samsung Galaxy S3 soft brick
To fix this problem, you need to restore your Galaxy S3 official and original firmware. Soft-bricks sometimes strike the Bootloader image area of your Galaxy S3 phone’s operating system, and this is why Samsung Galaxy S3 gets stuck at the Samsung logo screen and does not boot in normal mode.
However, if the above two methods do not fix your problem, contact the carrier, retailer, or the Samsung service center.
See also-How To Fix Samsung Galaxy S3 Won’t Turn On Problem After Charging
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